During your trip, is the GPS position reported by your smartphone in the app inaccurate ? We invite you to follow these steps in order to solve the problem:
➡️ Open the Google Maps app (or a similar one).
Is the GPS position correct? If so, come back to your Graoulib app to update your location.
If not:
➡️ Deactivate your GPS location in your smartphone settings, then reactivate it.
If the problem persists you can restart your smartphone.
For Android users:
Be aware that the power saving mode can have negative consequences on the frequency of feedback of location information. You can deactivate this option to ensure the proper functioning of the application.
❓ If you encounter any problems, do not hesitate to contact us via our Live Chat in the app or by telephone on 09 74 99 18 91. You can also send us an email at support@graoulib-eurometropolemetz.eu